R A C

Shipping

Address
Turbhe, Navi Mumbai
Send us mail
info@crystalshipping.com
Contact
+91-8433788201

Terms and Conditions

Shipping
RAC Shipping

Terms andConditions

Effective Date: 1st April, 2026

Welcome to RAC Shipping. These Terms & Conditions (“Terms”) govern your use of our website https://racshipping.com/ and our services. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Company Information

Business Name: RAC Shipping
Address: Unit No 202, Akshar Blue Chip IT Park, Turbhe MIDC, Turbhe, Navi Mumbai, India
Phone: +91-8433788201
Email: info@racshipping.com

2. Services Overview

RAC Shipping provides logistics, freight forwarding, and shipping-related services. All services are subject to availability, operational feasibility, and applicable laws and regulations.

3. User Responsibilities

By using our services, you agree:
- To provide accurate and complete information
- Not to use our services for illegal or prohibited goods
- To comply with all applicable shipping and customs regulations
- Not to misuse or disrupt our website or services

4. Quotes, Pricing & Payments

- All quotations are indicative and subject to change based on shipment details
- Final pricing may vary due to fuel surcharges, customs duties, taxes, or operational factors
- Payments must be made as per agreed terms before or after service execution (as applicable)
- Delayed payments may result in service suspension or additional charges

5. Shipment Terms & Liability

RAC Shipping acts as a logistics facilitator/intermediary unless otherwise stated

We are not liable for delays caused by:
- Customs clearance
- Weather conditions
- Government regulations
- Third-party carriers


Liability for loss or damage (if applicable) is limited as per:
- Carrier policies
- Applicable shipping laws
- Declared shipment value

We recommend customers opt for cargo insurance for high-value shipments.

6. Prohibited & Restricted Goods

Users must not ship:
- Illegal items
- Hazardous or dangerous goods (unless declared and approved)
- Restricted items under Indian or international laws

RAC Shipping reserves the right to refuse any shipment.

7. WhatsApp Communication Terms

By contacting RAC Shipping via WhatsApp or sharing your phone number:
- You consent to receive service-related messages (quotes, updates, support)
- We do not send unsolicited promotional messages without consent
- You may opt out anytime by replying “STOP” or contacting us
WhatsApp communication is subject to Meta’s policies and your acceptance of our Privacy Policy.

8. Intellectual Property

All website content, including text, logos, graphics, and design, is the property of RAC Shipping and may not be copied, reproduced, or used without permission.

9. Website Usage

You agree not to:
- Attempt unauthorized access to our systems
- Introduce malicious software or harmful code
- Use the website for fraudulent purposes
We reserve the right to restrict access if misuse is detected.

10. Limitation of Liability

To the maximum extent permitted by law:
- RAC Shipping shall not be liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the service charges paid for the specific shipment

11. Third-Party Services

We may use third-party vendors (e.g., shipping partners, IT services). We are not responsible for their independent actions, policies, or service delays.

12. Cancellation & Refund Policy

- Cancellation requests must be made before shipment processing
- Refunds (if applicable) will be processed after deducting incurred costs
- No refund once shipment is dispatched unless otherwise agreed

13. Privacy

Your use of our services is also governed by our Privacy Policy available at:
👉 https://racshipping.com/privacy-policy.html

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Navi Mumbai, Maharashtra.

15. Changes to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

16. Contact Us

For any questions regarding these Terms:
RAC Shipping
Unit No 202, Akshar Blue Chip IT Park, Turbhe MIDC, Navi Mumbai
📞 +91-8433788201
📧 info@racshipping.com

Why This Works for WhatsApp Integration

This Terms page supports approval because it:
- Clearly defines user consent for communication
- Mentions WhatsApp usage policy
- Aligns with transparent business practices
- Links properly with Privacy Policy
- Includes legal clarity and dispute jurisdiction